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How djaromtoto Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, deposit via DANA, OVO, or GoPay, and use our lobby — and exactly what we do with it.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access your dataClear data retention termsContact us to update or remove data
djaromtoto How djaromtoto Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Account security and data integrity are things we take seriously in how we actually build and run the platform — not just in what we write here. Each of the points below reflects a real operational practice tied to your account, your wallet connections, and your data.

Encrypted Wallet Connections

When you link DANA, OVO, or GoPay to your account, all communication between our platform and the payment processor runs over SSL encryption, keeping your transaction data from being intercepted in transit.

Cookie Controls in Your Browser

We use session cookies to keep you logged in across mobile and desktop. You can clear or block cookies through your browser settings at any time, though this will log you out of your active session.

Data Retention and Deletion

Account and transaction records are kept only as long as required by applicable local law and eligible regional rules. Once that obligation ends, we delete the data or anonymise it so it can no longer identify you.

Identity Verification Before Changes

Before we update or delete any sensitive account data — including linked wallets or personal details — we verify your identity through the registered contact method on your account to prevent unauthorised changes.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review the data we hold, request a correction, or ask us to delete your account information, our support team handles these requests directly. Submit your request through any of the channels below with your registered account details so we can verify your identity before making any changes.

Live Chat Open the live chat window in your account dashboard and select 'Privacy Request' from the topic menu. Our team will acknowledge your request and confirm next steps.
Email Support Send your data request to our support email address shown in your account settings. Include your registered name and wallet type — DANA, OVO, or GoPay — for faster verification.
Account Settings Some data updates — like your contact number or linked wallet — can be edited directly inside your account profile page without needing to contact support first.

Common Questions About Your Privacy Rights

These questions cover what we actually hear from account holders about how their data is used, stored, and managed — answered plainly so you know exactly where you stand.

We collect your registration details — name, email, contact number — plus device and session data. When you deposit via DANA, OVO, or GoPay, we record the transaction reference needed to process your funds.

We do not sell your data. We share only what payment processors require to complete DANA, OVO, or GoPay transactions. No marketing third parties receive your personal information from us.

We keep records for the minimum period required by local law and eligible regional rules. Once that obligation ends, data is deleted or anonymised so it can no longer be linked to your identity.

Yes. Submit a data access request through live chat or email support with your registered account details. We verify your identity first, then send you a summary of the data we hold on your account.

Contact us through live chat or email and select 'Data Deletion Request'. We will confirm what can be removed and what must be retained under local legal obligations before processing your request.

We use session cookies to maintain your login state across mobile and desktop browsing. You can block or clear cookies in your browser settings at any time, though doing so will end your current logged-in session.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.